Reset Your White Rodgers Thermostat in 3 Easy Steps

Is your White Rodgers thermostat causing you grief? Maybe the screen is frozen or it's not responding to your temperature changes. Or perhaps you just want to restore the device back to its default factory settings. Whatever the reason, resetting a White Rodgers thermostat is a quick and easy process that usually takes only a few minutes.

With a bit of preparation and by following some simple instructions, you can have your unit working properly again in no time.

Before You Start

Before resetting your White Rodgers thermostat, there are a couple things you should do to prepare:

• Locate your thermostat's model number - Usually printed on a sticker on the back or bottom of the unit. Knowing the model number will allow you to check the user manual for any model-specific reset instructions.
• Make sure the thermostat is powered on - If the display is blank, try replacing the batteries first before attempting to reset it.
• Have spare batteries on hand - Resetting can sometimes drain the existing batteries, so it's good to have fresh ones ready to install if needed.

As long as your thermostat has power, you should be ready to successfully reset it in just a few quick steps.

Step 1: Reset the Display

The first part of the reset process is to reset your thermostat's display screen. Here's how:

1. Press and hold the up and down arrow buttons along with the Time or PROG button all at the same time.
2. Keep holding the buttons down until the display goes completely blank. This usually takes around 10-15 seconds.
3. Once the display is blank, release all of the buttons.
4. The thermostat display will turn back on again within a few seconds once the reset is complete.

This screen reset clears any frozen screens or error messages and gets your thermostat ready for new programming. The buttons you need to press vary slightly by model, but are usually the up/down arrows along with Time or PROG. Check your manual to confirm.

Troubleshooting a Blank Display

If the display remains blank after attempting to reset it, there are a few things to check:

• Make sure the thermostat is getting power - Try replacing the batteries in case they were drained during resetting.
• Double check you are holding the correct buttons - Consult the manual for your specific model.
• Attempt the reset process again - Sometimes it can take a couple tries to get the blank screen and successful reset.

If the display is still blank, you most likely need to replace the batteries or possibly the entire thermostat unit if it is malfunctioning.

Step 2: Reset to Factory Settings

In addition to resetting the display, you can also reset your White Rodgers thermostat back to its default factory settings. This erases any programming you have done and starts fresh.

To reset to factory defaults:

1. Access the menu for your thermostat model - Usually by holding down the Mode button.
2. Locate the "Factory Reset" option in the menu and select it.
3. Confirm that you want to reset to factory settings when prompted.

Alternative methods to reset to defaults include temporarily disconnecting the thermostat's power or removing the low-voltage wire from the thermostat terminals. However, the factory reset menu option is the easiest approach if available on your model.

Alternative Reset Options

Here are a couple other ways to reset your White Rodgers thermostat to factory settings:

• Disconnect and reconnect the power - Shut off power to the thermostat for 10-15 seconds, then restore power. This will reset most models.
• Remove low-voltage wire - Take the wire off the "R" or "Rh" terminal, wait a few seconds, then reconnect it. Be sure to avoid contact with other terminals.

We recommend the factory reset menu option if your thermostat model supports it. But the above methods are useful alternatives if you encounter any issues resetting through the menu.

Step 3: Reconnect Wi-Fi

If you have a Wi-Fi connected smart thermostat like the Sensi Touch, resetting will lose your wireless network connection. So the last step is to reconnect your thermostat to your home Wi-Fi.

To reconnect your Wi-Fi:

1. Access the Wi-Fi settings in the thermostat menu.
2. Select your wireless network name from the list of available networks.
3. Enter your wireless password when prompted.

Once entered, the thermostat display will confirm when it is successfully reconnected to your Wi-Fi network. Some models may require you to go through an initial software setup again after resetting.

Forgotten Wi-Fi Password

If you've forgotten your Wi-Fi password, don't worry - you can still reset your thermostat:

• On the Sensi Touch, use the Sensi smartphone app to reset and forget the network.
• Go to the Settings tab in the app and select Wi-Fi Settings.
• Choose "Forget Network" to erase your existing home network info.
• Then follow the on-screen instructions to connect to a new network.

Having access to the app makes it easy to reset your thermostat even without remembering the Wi-Fi password.

Hopefully by following the 3 steps we outlined - resetting the display, resetting to factory defaults, and reconnecting Wi-Fi - you were able to successfully reset your White Rodgers thermostat.

To recap, the key things to remember are:

• Reset the display by holding arrow and Time/PROG buttons.
• Reset to factory settings through the thermostat menu.
• Reconnect your Wi-Fi network after resetting.

Always check your specific model's user manual for any variations to the reset procedure. Thermostats are designed to be easy for homeowners to reset, so don't hesitate to try it if your unit is acting up.

Just follow the steps carefully and your White Rodgers thermostat should be working properly again within a few minutes. If you continue to have issues after resetting, contact White Rodgers support for assistance troubleshooting further.